Shipping & Return Policy

Estimated shipping delivery times:

USA: 3-5 business days

Canada: 5-10 business days

World: 10-20 business days

Your order will be sent out on average within 3-5 days of ordering.

 

Shipping costs:

worldwide: 7.90$ 

(additional product +0.40$)

 

International shipping:

International shipments may incur customs fees. 

For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

I do not take responsibility for customs fees.

 

Order never arrived:

If your order didn’t end up arriving, be sure to let me know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with me at [email protected] noting your order number. We’ll see what can be done.

 

 

Return and Refund Policies:

All orders are final. 

There are no exchanges or refunds issued once an order has been placed.

Refunds are not issued for orders that were unable to be delivered due to insufficient or incomplete shipping addresses provided under your order. 

If an order is returned due to a failure to pay customs fees (International Orders only), was returned because of an insufficient address provided under your original order, was refused by the sender or sent to an address that is no longer valid, 

you will be required to pay an additional postage fee to have your item reshipped.

Orders that are returned will be held for 6 months. 

After 6 months, unclaimed orders are added back into inventory. 

If an order is returned , I will reach out to the email address provided under your original order and give detailed instructions on how to claim and have your item reshipped.

Refunds are issued on a case-by-case basis and are only issued for one of the below reasons:

1) You received an incorrect order.

2) You received wrongly shipped items.

3) You received the wrong item in your shipment.

4) Your order was missing items from your original order.

PLEASE NOTE:
that it is the customer's responsibility to stay updated on the shipping status and ensure timely collection of the package to avoid returns. In case the shipment is not collected and is sent back to me, refunds will not be issued.